Some items in our store may be available as a subscription, a pre-order, or as a "try before you buy" option. This cancellation policy explains how you can modify or cancel these types of purchases.

Subscriptions If you purchase a subscription, you will receive deliveries on a recurring basis. These deliveries are based on the subscription duration and frequency you selected. Your payment details will be stored securely. You will be charged for each delivery, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. If you do not wish to renew a subscription, you can cancel it. You can cancel or modify your subscription at any time. Your order confirmation emails contain links to your order. You can use them to manage your subscription. See our returns policy for more details on returns and refunds.

Pre-orders When you place a pre-order, you are purchasing a product that is out of stock or coming soon and not yet in inventory. At checkout, we may collect no payment or only a partial deposit and store your payment method, to then fulfill the order and charge the full or remaining amount at a future date. You can cancel a partially paid pre-order that has not been fulfilled. If the order has been fulfilled, you cannot cancel it, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Try before you buy When you purchase an item with the "try before you buy" option, we authorize your payment method prior to order fulfillment. You will have a certain amount of time to decide if you want to keep the item. After this period, if you have not returned it, we will charge the full amount to your payment method.